Shipping to the Philippines

The recipient, on delivery, and only when it is due: we do not prepay Philippine duty or VAT, and the checkout shows no tax line for the Philippines. A parcel with a goods value of PHP 10,000 or less (about USD 157) is free of duty and VAT under the Customs Modernization and Tariff Act, which covers most single-piece dropship orders. Above that value customs assesses 10% duty and 12% VAT, and PHLPost or the courier collects the amount with its handling charge before handing over the parcel; if you never want your customers to see a tax notice, keep each parcel at or below PHP 10,000 of goods.

For example, at the carrier rates of November 3, 2026 and a $29.99 piece: one $29.99 piece: $29.99 + $9.99 shipping = $39.98, and import duties and taxes, if any, collected on delivery; 3 pieces in one parcel: $89.97 + $9.99 shipping = $99.96, and import duties and taxes, if any, collected on delivery; 5 pieces in one parcel: $149.95 + $9.99 shipping = $159.94, and import duties and taxes, if any, collected on delivery. Shipping is charged on the parcel's weight with a minimum of $9.99 per order and is shown in the cart before you pay; the goods value of these examples is far below the PHP 10,000 threshold, so no duty or VAT is collected from your customer on delivery.

On the goods alone: the law uses the FOB or FCA value, without shipping. Above the threshold the whole parcel is taxed, not just the excess, and the base widens: the 10% duty is charged on the goods plus the shipping and insurance to the Philippines, and the 12% VAT on that amount plus the duty. Parcels for the same person that arrive under one master air waybill are counted together, so each order ships as its own parcel and we do not split one order into several to stay under the threshold.

We hand the parcel to the carrier within 2 to 3 business days of payment, and delivery to the Philippines usually takes 5 to 6 business days after dispatch, so list 3 business days of handling plus 5 to 6 business days of transit. Tracking can be quiet for a few days while the parcel is in the air and in customs; a parcel assessed for duty and VAT waits at customs until your customer pays the assessment.

Not on our tracked line: it has no tax-prepaid service to the Philippines, and parcels declared above USD 170 do not travel on it at all. For a larger or high-value order we quote courier shipping by hand before you pay and tell you whether the duty and VAT can be prepaid on that service.

Yes: choose Ship to: Me at checkout and the order comes to you on the same terms, with an order declared above USD 170 quoted by hand, by courier, before you pay. A parcel with more than PHP 10,000 of goods is taxed as one import at 10% duty plus 12% VAT on arrival, and you are the importer. A commercial consignment under PHP 50,000 in goods clears under the simplified informal entry; above PHP 50,000 it needs a formal goods declaration, usually through a licensed customs broker.

Partner orders are paid in U.S. dollars before they ship, by credit or debit card, Shop Pay or PayPal; your bank or e-wallet converts to pesos at its own rate. There is no cash on delivery and no peso bank transfer. A debit card from a Philippine bank or e-wallet works when it is enabled for international online payments.

Place each order through the Partner Portal cart with your customer's address and add the tracking number we send you to the marketplace order; there is no connector for those marketplaces. A Shopify, Squarespace, WooCommerce, Wix, BigCommerce or Ecwid store connects with a Connect Pass so paid orders reach us on their own, and a store you built yourself can use the Partner API. Whether a marketplace allows orders shipped from abroad, and what delivery time it lets you promise, is set by its own seller rules.

No. The partner form asks for your name, email, brand and country, and you can order from one piece. Registering your business name, your tax registration and the VAT on your own sales in the Philippines are between you and the Philippine agencies; the Internet Transactions Act does require an online merchant to show its name, address, contact details and prices to its customers.

Under the Consumer Act your customer may ask for repair, replacement or a refund when a product is defective; a change of mind is not covered by that rule. The return itself is between you and your customer: orders at partner price are final sale, so a piece your customer sends back stays in your stock to resell. A piece that arrives faulty, wrong or damaged in transit is covered by us: tell us within 3 calendar days of delivery with photos or a video and we replace it or credit your account.

Inside the parcel there is no invoice, no price slip and none of our contact details, and the jewelry comes in plain packaging with no brand on it. On the outside, the customs declaration states the contents and the declared value, as the law requires, and a parcel above the PHP 10,000 threshold also gets an assessment notice from customs that shows that value and the amount due. Your own thank-you card or packing slip goes into the parcel when an order ships in your own logo boxes.

Your customer's country decides, not yours: an order for a U.S. customer ships by our U.S. line with U.S. delivery times and import charges, exactly as for a partner based in the United States, and the same holds for every other country we ship to. See the United States page for those numbers; you pay in U.S. dollars by card either way.

No minimum: any stock style from one piece at the partner price, mixed as you like, and no contract. Opening the account costs nothing. Your account can open the price list for 3 days (72 hours) from the moment it was opened. After that, a pass keeps it open for one year: the View Pass for the price list and orders, the Access Pass adds the photos and files, the Connect Pass adds the store connector for your platform. A paid order keeps the price list open for 12 months.

Partner prices are on the price list inside the Partner Portal and are the same for every partner. Per style, with sizes of the same style counted together: 1 to 9 pieces at the partner price, 10 to 49 pieces 10% off, 50 or more pieces 20% off. Orders of $2,000 or more in goods get a further 3% off the whole order, 5% from $5,000, 8% from $10,000. The cart works all of this out before you pay.

Log in to the Partner Portal, add the piece to the cart, choose Ship to: My customer with their address, and pay at checkout by credit or debit card, Shop Pay or PayPal. We ship straight to your customer in plain packaging and send you the tracking number; the parcel is handed to the carrier within 2 to 3 business days of payment. Every order is paid before it ships; there is no credit account.

Stock pieces are 925 sterling silver, stamped S925, set with lab-created moissanite, D color, VVS clarity. Every piece with a moissanite main stone comes with a GRA certificate for the main stone, and each product page names the accent stones: moissanite, cubic zirconia (CZ) or none. White pieces are rhodium plated and gold-tone pieces are electroplated 18K yellow gold over the silver; each page shows the finish of that piece. Solid gold, lab-grown diamonds and natural diamonds are made as custom work.

Unbranded shipping is the default on every dropship order: a plain parcel with no logo, and inside no invoice, no price slip and none of our contact details, so your customer sees your brand only. Private label puts your logo on our stock boxes from one box: boxes are priced per box, plus a $49.99 logo set-up per box style and production run, and a dropship order packed in your box adds $1.99 for the packing, your card included. Packaging designed from scratch starts at 1,000 sets.

Before an Access Pass or a Connect Pass, our photos, including those on our public product pages, are not licensed for use in listings. With either pass, valid for one year, you may use our white-background product photos in your listings, on social media and in advertising, under your own product names; the on-model and lifestyle photos stay with our own store. The photos come as a download pack in the Partner Portal, with a CSV of every style and variant.

A Shopify store connects with the Connect Pass ($99.99, valid for one year): the styles you choose load into your store as drafts with photos, specifications and your partner cost, paid orders reach us on their own, the tracking number is written back to each order, and each size is marked in stock or sold out every hour. Squarespace, WooCommerce, Wix, BigCommerce and Ecwid each have their own Connect Pass at the same price, and a store you built yourself can use the Partner API. On any other platform you place each order through the Partner Portal cart and add the tracking number to your store.

Orders at partner price are final sale. If a piece arrives faulty, wrong or damaged in transit, tell us within 3 calendar days of delivery and we replace it or credit your account. If the carrier confirms a parcel lost, we send a replacement; raise it within 30 days of the ship date. A parcel that comes back for a wrong address or because nobody accepted it is shipped again at your cost.

Stock pieces carry a 90-day workmanship warranty from delivery: if a stone comes loose or the piece breaks under normal wear, we repair or replace it; plating wear, surface scratches and lost pieces are not covered. Made-to-order and personalized pieces carry a 360-day craftsmanship warranty and cannot be returned for a change of mind.

Yes. Order one piece of any style at the partner price and choose Ship to: Me at checkout; it is handled exactly like a customer order, in the same plain packaging. Orders at partner price are final sale.

MYNSU INC is a U.S. company based in California; your contract, invoice, payment and support are with a U.S. company. Our pieces are made in Canton, China, by the workshops our family has worked with for more than twenty years; our family’s own studio in Guangdong handles sourcing, quality control and shipping, with no trading company in between. Parcels ship from our hub in Shenzhen, which is why delivery times are counted in business days after dispatch and why the import rules of Philippines apply to each parcel.

Every parcel is tracked door to door, and we do not sell separate shipping insurance. If the carrier confirms a parcel lost, we send a replacement; raise it within 30 days of the ship date. Transit damage: tell us within 3 calendar days of delivery with a short description and photos or a video, and we replace the piece or credit your account. If you want a particular order insured, tell us before you pay and we quote it for that order. A custom order with goods over $1,000 is the exception: it ships by express with full-value insurance, quoted for that order.

Before you pay, press Cancel order next to it on My orders and nothing is charged. After you pay, write to us with the order number before the parcel ships from Shenzhen (we ship within 2 to 3 business days of payment) and we refund it in full to the original payment method. Once it has shipped, it is final sale like every order at partner price.

Yes. The order itself is your invoice, issued by MYNSU INC in U.S. dollars, and it stays available in the Partner Portal under My orders.

For custom jewelry the moulds stay with the factory for 12 months, and a reorder of the same style within that time carries no new mould or set-up charge; moulds are not released to the client. Logo boxes carry a $49.99 set-up per style and production run, charged once per style, not per box.

Custom work starts from one piece. Ordering 30 pieces or more of a style makes it a production run, priced lower per piece, and the 30 can be a mix of sizes of that style (for example, one ring design in several sizes adding up to 30). The CAD fee is usually between $49.99 and $129.99, set by the complexity of your piece; we tell you the exact fee before we start. Up to 3 rounds of changes are included, and each further round after the third is $19.99. Renders are ready 1 to 3 days after payment; once you approve the design, a single custom piece takes about 3 to 4 weeks to make, plus shipping. A change to a stock style, such as a different plating or stone, is priced as a production run of 30 pieces of that style. If a run is delayed we tell you as soon as we know and give you the new date. Custom and made-to-order pieces cannot be returned for a change of mind.

By credit or debit card, Shop Pay or PayPal at checkout, in U.S. dollars; your bank converts. Every order is paid before it ships; we do not offer credit terms.

No. The partner form asks for your name, email, brand and country; access is usually switched on the same day, and you log in with a six-digit code sent to your email, with no password to set.

Yes. Use your own customer-facing names and keep our SKU as the internal reference; as long as the SKU is on the order, it routes correctly on our side.

We do not send catalogs or price files by email, because a file is out of date the day it leaves: every style, size, stock status and partner price is on the price list inside the Partner Portal, with checkout on the page. The Access Pass and the Connect Pass add the CSV of every style and variant and the photo packs as downloads.

Yes, on orders of $49.99 or more (orders under $49.99 ship for $9.99). Standard shipping is then free, tracked door to door, and delivery usually takes 5 to 6 business days after dispatch.

Only if the goods value is above PHP 10,000 (about USD 157): parcels at or below that are free of duty and VAT under Philippine law, and most orders are, though PHLPost may still collect its PHP 112 handling charge when a parcel comes through the post office. Above the threshold, customs charges 10% duty and 12% VAT on the goods plus shipping, collected by PHLPost with its handling charge, or by the courier, before delivery. Our prices do not include Philippine duties or VAT.

Prices are in U.S. dollars and are charged in dollars; your card issuer or e-wallet converts at its rate. You can pay by credit or debit card, Shop Pay or PayPal; there is no cash on delivery.

You may return any unworn item in its original condition and packaging within 30 days of delivery for a refund of the item price. You pay the return shipping to our receiving address in Shenzhen, given with the approved return, and any duty or VAT paid on the order is not refunded. If a piece arrives damaged, defective or different from what you ordered, tell us within 3 calendar days of delivery and we replace it or refund it in full.

Be careful: PHLPost has warned that calls asking for payment or personal details are scams. A genuine charge comes as a written assessment or notice card for a parcel above PHP 10,000, and you pay it at the post office counter or through phlpost.gov.ph, never to a personal account or wallet. If you are unsure, write to us with your order number and we check the parcel's status with the carrier.

Credit or debit card, Shop Pay or PayPal at checkout. Prices are in U.S. dollars; your card issuer converts.

Ready-to-ship pieces with a moissanite main stone come with a GRA certificate for the main stone, one per piece; the product page lists it where it applies. Each product page names the accent stones as moissanite, cubic zirconia (CZ) or none.

Every MYNSU piece is covered by a 360-day craftsmanship warranty from the delivery date: if a stone comes loose, the plating fades or the piece breaks under normal wear, email us with your order number and a photo and we repair or replace it. Not covered: damage from impact, water, chlorine, perfume or other chemicals, improper storage, normal surface scratches, or lost items.

You receive an email with the tracking number as soon as your order ships. If the tracking has not updated for 5 or more business days, or the parcel is marked delivered but has not arrived, write to us with your order number and we work with the carrier to resolve it.